ONLINE ORDER TAKING
Sadly, many prospective customers are lost because they are afraid of computers. For this reason, you have or should have someone handling your order taking calls during the day.
Many prospective customers just don't want to spend the time browsing through your web site when they can just call and you'll do it for them.
Consider having us PROVIDE ORDER TAKING SERVICE 24 X 7 or nights and weekends when you or your staff is not available.
HOW DO WE DO IT?
First of all, there is nothing more important to us than your customer. Our order taking representatives are trained in live call answering, customer service and order taking in that order.
We also recognize that you have invested considerable time and money in developing your web site, so why reinvent the wheel?
When a call comes in for you it goes into our call distribution network so that any of our order taking representatives can immediately answer it.
The order taking representative then accesses the order taking page of your web site and asks your customers the questions you have directed us to ask. She fills out your order page, including any relevant comments or information and submits it. You then have an order waiting for you in the morning.
PLEASE CALL OUR GENERAL MANAGER TOLL FREE AT 1-800-769-7170 FOR MORE SPECIFICS.
