WHY USE OUR ANSWERING SERVICE?
With the internet factoring into today's marketplace so prominently, customers are more likely than ever to call after business hours. Answering machines are cold and impersonal, and can lose important information if the machine breaks or malfunctions. With our professional call service "touch", you clients are greeted with a friendly voice at any hour, giving your business a polished and professional image.
Business Flexibility
Only have a few employees, but wish you have the appearance of a larger team? Our professional answering service can route certain calls to the office, other extensions, email addresses, and even cell phones for industries that keep employees and owners out in the field. Bring your services to nearby clients, manage drivers, pair service providers to waiting customers - the possibilities are limited only by your imagination when you hire our professional answering service.
Capable Filtering
Each business day affords only a handful of hours to ensure that work is done, supplies are ordered, and important meetings are held. Telemarketers, salesmen, and other nuisance callers can take you or your employees away from these vital tasks, breaking concentration and wasting valuable time. Let us handle these unproductive interruptions and steer them to voicemail, allowing your working hours to be spent on more important considerations.
With over 35 years experience in answering phones, we take pride in making your business look like the "big guys" on a fraction of the budget. You get quality, reliable service from our company, your customers get a real human being, and your bottom line gets a boost when you start catching all of those sales leads that used to hang up on your answering machine. Whether you can't answer the phone because you're helping another client, or you're closed for the day, a missed call means missed money in your pocket, which makes utilizing a professional call answering service a solid financial move.
Just because you may only answer the phone for certain hours each day doesn't mean you should miss out on the customers that call before or after. Let our friendly, helpful telephone secretaries act as your liaisons, giving your clients a professional impression while gathering valuable contact information for you to follow up on. With our business supporting your own, you can advertise 24 hour availability with your 800 number on signs and other marketing materials, encouraging even night-owl customers to explore your products and services.
We're more than just answering phones, too! For added flexibility, you can provide our secretaries with a cell phone, or home phone to contact in the case of an emergency, ensuring your customers are never "left in the lurch" for serious service issues. You'll never have to worry about a customer complaint slipping through the cracks - we have over three decades of experience in projecting a caring, professional image that will reflect positively on you, even when it comes to problem customers and tricky situations. Have certain "on call" employees for specific shifts? We can handle that too - just let us know who you would like important business calls forwarded to.
The perfect solution to call management, our professional answering service offers the "customer first" attitude you need to succeed while still providing a valuable filter for nuisance sales calls or middle of the night inquiries. If you're ready to take the step in business communication and client service, we invite you to give us a call today at 1-800-769-7170 to discuss your needs and what we can do for you.